FAQ

Q: How long does shipping take?

A: All orders are processed and shipped within 1-2 business days through our fast shipping system, and you’ll receive a tracking number via email once your order has been dispatched. For shipments to the USA and Canada, delivery typically takes 3-7 business days, while international orders usually arrive within 7-14 business days.


Q: Is the Darkness Plate legal?

A: The legality of the plate varies by jurisdiction. It is your responsibility to research and comply with the laws in your area before using the Darkness plate. In general, it is illegal to intentionally obscure your license plate from view while driving, but there may be exceptions for certain situations such as car shows or off-road use.


Q: Can the Darkness Plate be installed on any car?

A: Yes, the Darkness Plate is designed for versatility and can be installed on most standard vehicles with typical license plate mounting holes. It’s compatible with a wide range of car models and brands. To ensure a proper fit, we recommend checking your vehicle's license plate mounting specifications.


Q: How does the Darkness Plate work?

A: The Darkness Plate utilizes an advanced, wirelessly controlled mechanism to render your license plate invisible at the touch of a button. This sophisticated system features a specialized layer that alters its properties when activated, effectively concealing your plate. With the new 3.0 version, you can easily control the visibility of your license plate via remote or Bluetooth on your phone, offering both convenience and discretion.


Q: Will the Darkness Plate drain my battery?

A: The Darkness Plate is engineered to prioritize your car's battery health. It does not draw power while in its 'clear mode,' which is the standard operational state. As a result, it typically only uses energy when the vehicle is running, ensuring minimal battery consumption during normal driving conditions.


Q: Is the device waterproof?

A: Yes, the Darkness Plate is waterproof. Unlike other plates on the market, the original Darkness Plate is rated IPX8, making it resistant to water at depths of up to 1 meter. However, it's always best to take precautions with electronics, so we recommend avoiding complete submersion whenever possible.


Q: What is your warranty policy?

A: Our warranty policy provides one year of coverage for manufacturer defects, ensuring your complete satisfaction. If you experience any issues related to manufacturing faults during this period, we will gladly assist you with a replacement or repair. Please contact our support team to initiate the warranty claim process.